Terms & Conditions

Please read these Terms & Conditions carefully before using the website or booking any relocation service with Safe Express Packers & Movers.

Introduction

These Terms & Conditions govern your use of the Safe Express Packers & Movers website and all relocation services offered by our company. By accessing this website, requesting a quotation or booking any service, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.

Acceptance of Terms

By accessing this website or using any service offered by Safe Express Packers & Movers, you acknowledge that you have read, understood and agreed to these Terms & Conditions. These terms apply to all visitors, customers and users of our website and relocation services.

Our Services

Safe Express Packers & Movers provides a wide range of relocation and logistics services across Delhi NCR and major cities throughout India.

  • Household Shifting
  • Office Relocation
  • Local Shifting
  • Domestic Relocation
  • Car Transportation
  • Bike Transportation
  • Packing & Unpacking Services
  • Loading & Unloading
  • Warehouse & Storage Services

Booking & Payment

Customers are requested to provide accurate details while requesting quotations or booking our services. Service charges are determined based on factors such as distance, quantity of goods, packing requirements and additional services requested. Advance payments may be required for booking confirmation, while the remaining balance must be paid according to the agreed payment terms before or upon completion of the relocation service.

Customer Responsibilities

Customers are responsible for providing complete and accurate information regarding pickup location, destination, inventory details and preferred moving date. Customers should ensure that all valuable documents, cash, jewellery, fragile articles and personal belongings are properly disclosed or carried personally whenever possible.

  • Provide correct pickup and delivery addresses.
  • Declare fragile, valuable or hazardous items before shifting.
  • Ensure timely payment according to agreed terms.
  • Be available during loading and unloading.
  • Arrange necessary building permissions wherever required.

Company Responsibilities

Safe Express Packers & Movers is committed to providing professional relocation services using trained staff, quality packing materials and appropriate transportation. We strive to deliver consignments safely and on time while maintaining high service standards.

  • Professional packing and handling.
  • Safe loading and unloading.
  • Timely transportation.
  • Customer support throughout the relocation process.
  • Reasonable care for all transported goods.

Cancellation & Refund Policy

Customers may request cancellation before the scheduled moving date by contacting our customer support team. Any advance payment already made may be refunded after deducting applicable administrative, booking or operational charges, depending on the stage of service preparation. Refund timelines may vary depending on the payment method used.

Limitation of Liability

Safe Express Packers & Movers shall not be held liable for delays, losses or damages caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, road closures, accidents, government restrictions, riots or any force majeure events. Our liability, if applicable, shall be limited to the extent permitted under applicable laws and the agreed service terms.

Prohibited Items

Customers must not include any illegal, hazardous, flammable, explosive or prohibited items in their shipment. The company reserves the right to refuse transportation of such goods if discovered during inspection or packing.

  • Explosives or Fireworks
  • Petrol, Diesel or Gas Cylinders
  • Illegal Drugs or Narcotics
  • Weapons or Ammunition
  • Hazardous Chemicals

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

Contact Information

For any questions regarding these Terms & Conditions, please contact us using the following details.

Safe Express Packers & Movers
Shop No. 55, Gali No. 10,
Rangpuri, New Delhi - 110037

7404211130   |   8130975620

info@safeexpresspackers.com